The key to our superior client services is providing a local presence in every region we serve. Our offices are located near our client’s membership to ensure that they have access, by phone or in-person, to staff who understand the specifics of their benefit plans and the things that make their respective regions distinct.
Ultimately, The PBAS Group is different because we operate as a member of our client’s team. It’s our attention to detail, regular governance reviews and our well-documented processes that keep our clients satisfied. It’s what sets The PBAS Group apart and how we’ll continue to differentiate ourselves.